ORDER & COLLECT AT BURANDO HILL
EFFECTIVE: 26 / 3 / 2020
Due to the Covid-19 crisis, effective immediately and until further notice, Burando Hill will only be offering an “order and collect” system for parts & service. That means customers will no longer be able to enter our shop. We are still open for business, and you can still order parts. But please refrain from entering our shop and where ever possible, place orders in the following ways.
VIA EMAIL: Please email your nearest branch, contact details found here.
Ensure your email contains your name, phone number, purchase order number if applicable, and an address if you want it freighted out. We will confirm the order with you either via email or phone. If you don’t have an account with us, do not send your credit card details via email. We will call you to finalize the order.
VIA PHONE ORDER: Please call 1300 287 263, and type in your nearest postcode. This will forward your call to our nearest branch to you. Place your order over the phone with our staff and if you don’t have an account with us, please be ready to pay over the phone via credit card. We can freight items out for you or have it ready for pickup.
VIA ONLINE ORDER: Our web store has over 1000 items, each with price, availability and locations. It also features an easy-to-use filtering system, allowing you to apply multiple filters to find the exact part you need. It works on all platforms including mobile phones. Online orders are usually packed and sent the next day. If it is urgent, please call us instead with your order.
The purpose of all this is to minimize contact between people to restrict any potential spreading of the COVID-19 virus. We appreciate your understanding and apologise for any inconvenience.